SOFTWARE DEVELOPMENT
• Website Design & Development
• Task automation
• Streamline Operations
• Seamless Processes
• Ordering System
• E-Commerce
• Custom Development for clients’ needs on
operations
• Reporting System (Integrates to your existing software)
• Software integration (getting systems talking to each other).
• Inclusive of 1-year support after project completion sign-off.
SOFTWARE SUPPORT
• Unlimited technical remote support based on SLA
• Allocated on-site support based on SLA
• Proactive monitoring of software performance
• Resolve software errors
• Guidance on software procedures
• Database Maintenance
• Advice on any aspect for software under support
• Ticketing System so jobs are actioned and responded within priority-based service levels.
• We accept any software subject for review
MANAGED I.T SERVICES
• Proactive monitoring of IT workstations and infrastructure.
• Unlimited technical remote support based on SLA
• All server maintenance
• Allocated on-site support based on SLA
• Quarterly Reporting
• Ticketing System so jobs are actioned and responded within priority-based service levels.
CONSULTING
• Ensure that you’re making the right I.T choices
• Helps you design your I.T strategy
• Software Vendor analysis
• Software Reviews
• Software implementation guidance
Infrastructure Design
• Give advice that ensures delivering you the highest return on investment for your IT spend.
NETWORK INFRASTRUCTURE SETUP
• Basic networking
• Structured cabling
• Reduce downtime
• Reliable and stable transfer speed
• Network setup documentation
• Allocated on-site support based on SLA
• Inclusive of 1-year support after project completion sign-off.
HARDWARE INFRASTRUCTURE SETUP
• Server configuration and deployment
• Workstation configuration and deployment
• Active Directory
• Group Policy
• Security recommendation
OTHER SERVICES
• Remote Desktop Configuration
• MYOB/ABSS Accounting System training and implementation
• MYOB/ABSS Point-of-Sale training and implementation
• Ticketing System
• Any Accounting and Point-of-Sale System