• Website Design & Development • Task automation • Streamline Operations • Seamless Processes • Ordering System • E-Commerce • Custom Development for clients’ needs on operations • Reporting System (Integrates to your existing software) • Software integration (getting systems talking to each other). • Inclusive of 1-year support after project completion sign-off.
• Unlimited technical remote support based on SLA • Allocated on-site support based on SLA • Proactive monitoring of software performance • Resolve software errors • Guidance on software procedures • Database Maintenance • Advice on any aspect for software under support • Ticketing System so jobs are actioned and responded within priority-based service levels. • We accept any software subject for review
MANAGED I.T SERVICES
• Proactive monitoring of IT workstations and infrastructure. • Unlimited technical remote support based on SLA • All server maintenance • Allocated on-site support based on SLA • Quarterly Reporting • Ticketing System so jobs are actioned and responded within priority-based service levels.
• Ensure that you’re making the right I.T choices • Helps you design your I.T strategy • Software Vendor analysis • Software Reviews • Software implementation guidance Infrastructure Design • Give advice that ensures delivering you the highest return on investment for your IT spend.
NETWORK INFRASTRUCTURE SETUP
• Basic networking • Structured cabling • Reduce downtime • Reliable and stable transfer speed • Network setup documentation • Allocated on-site support based on SLA • Inclusive of 1-year support after project completion sign-off.
HARDWARE INFRASTRUCTURE SETUP
• Server configuration and deployment • Workstation configuration and deployment • Active Directory • Group Policy • Security recommendation
• Remote Desktop Configuration • MYOB/ABSS Accounting System training and implementation • MYOB/ABSS Point-of-Sale training and implementation • Ticketing System • Any Accounting and Point-of-Sale System